The problem most businesses face isn't that agents aren't smart enough; it's that the business often isn't legible enough to ...

Effective protection comes from combining both approaches: aligning IT and business processes and conducting regular system audits. This comprehensive strategy not only reduces the likelihood of ...

Business process automation is one of the key factors in ensuring the competitiveness of enterprises. Thanks to the implementation of optimisation systems, companies ...

As digital transformation redefines business landscapes, cloud adoption has become integral to this shift. But this critical move can be challenging, so it necessitates a robust approach to help ...

NEW YORK & MUNICH--(BUSINESS WIRE)--Celonis, the global leader in Process Mining, today provided an early look at its latest strides in AI during the kick off of the Celonis World Tour 2023 in Munich.

“I think the business process modelers were waiting for SOA to show up,” says Sean Rhody, a chief architect at the CSC Consulting Group. “Without being able to define services, they were always ...

Suffice it to say, there is no linear path to scale in becoming agile, but with people, processes, and technology in place, businesses can move faster and more confidently and adapt to the inevitable ...

Innovation is not about creating something entirely new; it’s about transforming existing products into a unique solution to address a real-world problem. Process innovation cannot be achieved unless ...

Identifying and streamlining business processes are at the center of everything a CTO does. Over the past several months, I’ve been looking closely at InfoWorld’s core business processes to determine ...

Emerging requirements in data processing and transmission are ever-increasing, and the Army must keep pace with current and future technologies to ensure Soldiers remain ready to “deploy, fight and ...