If a top-notch customer support program is high on your list of features when buying a new computer, you should be looking at a Mac, according to a new ranking. Laptop magazine's Tech Support Showdown ...

The Best Vendors for Tech Support and Repairs Laptops: MSI Shines in All Ways The majority of PC makers who in our surveys tend to earn middle-of-the-road scores, the level of a C-minus on an ...

Staples on Tuesday launched a three-tiered set of computer tech support plans. The retailer said that its Total Support Plans are designed to support customers dealing with unexpected tech troubles, ...

Laptops: Apple Still Tops for Support; MSI Best Choice for Repairs Our list of consumer laptop makers expands this time beyond the big three PC manufacturers (Dell, HP, Lenovo) and fan-favorite Apple.

The first step in ensuring that your new laptop will outlast the software that comes with it is buying from a vendor with a reputation for reliability. Dennis O'Reilly began writing about workplace ...

Apple has long been known for its great customer support — and that’s confirmed once more in a new ranking of customer service among top laptop makers. The Laptop Mag rankings pit 11 of the major ...